Warranty Policy

Polar Pegs™ are backed by a 1-Year Limited Warranty from the date of purchase.

We stand behind the quality of our product. This warranty covers defects in materials or workmanship under normal intended use. If your Polar Pegs experience a qualifying issue within 1 year of purchase, we will replace the defective product or part at our discretion.

What’s covered

  • Manufacturing defects
  • Material failure under normal use
  • Issues with structural integrity not caused by misuse

What’s not covered

  • Normal wear and tear
  • Damage caused by misuse, improper installation, or improper storage
  • Damage from modifications or unauthorized alterations
  • Cosmetic damage that does not affect performance
  • Loss, theft, or accidental damage

Warranty conditions

  • Proof of purchase is required
  • Warranty applies only to the original purchaser
  • Replacement products do not extend the original warranty period

If you believe your product has a warranty issue, please contact us with your order information and photos of the problem so we can review the claim.

30-Day Money-Back Guarantee

We want you to feel confident trying Polar Pegs™. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund.

To be eligible, the product must be returned in its original condition, and proof of purchase is required. Return shipping costs are the responsibility of the customer unless the return is due to a defect or order error.